Louisiana Federal Credit Union Blog
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Blog posts tagged in customer service
We get quite a few questions about using our Louisiana FCU debit and credit cards oversees, so we asked the experts, Linda and Michelle to answer them for you.
Can I use my Louisiana FCU debit and credit card oversees?
Linda: Sure. Members can use their Debit MasterCard anywhere they see the MasterCard logo. For security reasons we have non-PIN based transactions blocked in some countries. Members can call to determine if the country they are traveling to is on that list.
Michelle: Members can use their Visa Credit Card anywhere they see the Visa logo. There are no exceptions with...
About two weeks ago, I called in a warranty claim to Michael Kors on my favorite watch. The band had gotten really scratched up since I wear it to the office (and constantly bang it against my desk). I kind of knew this wasn’t going to be covered by the warranty, but I figured I’d just give it a shot and see if they could help me out.
After hearing my situation, the customer service rep kindly explained that the damage wasn’t covered by the warranty. (Surprise, surprise!) He then went on to tell me how. I could get the band...