About two weeks ago, I called in a warranty claim to Michael Kors on my favorite watch. The band had gotten really scratched up since I wear it to the office (and constantly bang it against my desk). I kind of knew this wasn’t going to be covered by the warranty, but I figured I’d just give it a shot and see if they could help me out.
After hearing my situation, the customer service rep kindly explained that the damage wasn’t covered by the warranty. (Surprise, surprise!) He then went on to tell me how. I could get the band...
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