Is there a fee?
There is no fee to enroll. However, phone carrier standard message data rates will apply.
What happens after you enroll?
After enrollment, the cardholder will be provided with the short code (275-76) and an enrollment code. This enrollment code must be sent from the device. Once the device is confirmed, the member will receive a confirmation message on their device.
Enrollments are valid for one year. Cardholders will be notified prior to expiration and can extend the enrollment by responding to the renewal text notification.
What is the message on the alert texts?
The alert message will read similar to this: “LFCU Guardian Alert card XXXX – card # entered at MERCHANT NAME for $XX.XX- Reply C46A1PNO if unauthorized. Reply STOP to cancel alerts”.
What happens if the transaction is unauthorized?
If the transaction is unauthorized, you will receive this text: “Guardian is blocking card ending XXXX. Contact your institution for a replacement. Msg-Data Rates May Apply. Reply STOP to cancel. Reply HELP for help.”