LIKE AN ATM. BUT BETTER.

Our Live Teller Machine combines the convenience of an ATM with the helpful service of a lobby visit. It can do everything an ATM can, and more!

 

HubSpot Video

 

 

LIVE TELLER MACHINES VS. ATM

 

Withdraw Cash
Make Deposits
Check Account Balance
Transfer Funds
Video chat with tellers during business hours
Cash checks
Make loan payments
Make credit card payments
Conduct cardless transactions
Live Teller Machine

ATM

Live Teller Machine

Withdraw Cash

Make Deposits

Check Account Balance

Transfer Funds

Video chat with tellers during business hours

Cash checks

Make loan payments

Make credit card payments

Conduct cardless transactions
ATM

Withdraw Cash

Make Deposits

Check Account Balance

Transfer Funds
Video chat with tellers during business hours
Cash checks
Make loan payments
Make credit card payments
Conduct cardless transactions

FOUR WAYS LIVE TELLER MACHINES ARE BETTER.

It’s easy to use. Change can be scary, but we assure you: If you can use an ATM, you can use a Live Teller Machine.

It adds convenience to your usual routine. Enjoy quick service with the option for live assistance during business hours.

No deposit slip needed. Human touch in a remote world. Speak to a friendly face who understands your needs.

Extended hours. Our Live Teller Machine is open longer to fit your busy schedule, including late nights and weekends. Early birds and night
owls, this new perk is for you!

TRY IT YOURSELF 

Live Teller Machines are available at the following locations

HEAR WHAT OTHERS HAVE TO SAY

 

Maya Testimonial Headshot



“The Live Teller Machine will make my life more convenient.”

- Maya, Member since 2005

Ben Testimonial Headshot



“I thought it would be hard to use, but it wasn't. It's like an ATM, but it does way more.”

- Benjamin, Member since 2006

GET ANSWERS TO FREQUENTLY ASKED QUESTIONS

How are Live Teller Machines different from ATMs?

You can do much more with a Live Teller Machine than a traditional ATM, like connect with a member service representative through two-way video, cash checks, make loan payments, and more!

Will my video chats be recorded?

No. Your transaction is kept just as private with a Live Teller Machine as it in the lobby or drive-thru.

What can’t I do at a teller machine?

Our Member Service Representatives are available to help you with transactions that cannot be done on a Live Teller Machine, such as shared branching, opening an account, applying for a loan, cashier’s checks/money orders, credit/debit card cash advances, coin dispensing, and non-member check cashing.

Are you replacing your employees with Live Teller Machines?

Absolutely not. Live Teller Machines are an extension of our team members, not a replacement. The machines are operated remotely by real Louisiana FCU employees.
That said, they’ve got to rest at some point. One of the biggest benefits of our Live Teller Machines is extended hours — you may conduct your banking business after hours, and on nights and weekends.

Does it support business accounts?

Yes. In fact, we encourage business members to take advantage of the convenience and flexibility of our Live Teller Machine.

Will I need to complete a deposit slip for an ITM transaction?

No, deposit slips are not needed with interactive teller transactions. It’s one of the ways ITMs save you time!

Can I choose my teller?

You may not always get the same teller. Instead, the next available interactive teller will be able to assist you. This helps to shorten wait times so you can get your transactions done and get on with your day!